Associate Director, Commercial Engineering - Remote
Company: Freenome
Location: Campbell
Posted on: January 26, 2026
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Job Description:
We are seeking an Associate Director of Commercial Engineering
Services to lead Freenome’s electronic record integration
initiatives. You will plan, develop, implement, and manage support
for secure electronic data exchange with our partners encompassing
the entirety of the order to results process. This is a hands-on
Commercial role for someone who is able to drive an EHR
implementation from pre-Sales support to completion, ensuring
vendors and customers hit key milestones to achieve operational
success. This position plays a critical role in developing systems,
producing and mapping requirements, testing, and establishing
protocols that ensure operational readiness and adoption of
Freenome’s products and services. The ideal candidate is passionate
and knowledgeable about Health System infrastructure and decision
making, and has a track record of creating strong and highly
embedded customer relationships. They also have proven experience
in developing analytics and reporting functionality to support the
executive strategy. They are responsible for the expansion of
Freenome’s product usage within an integrated customer health
system. The role reports to the Director of Customer Success. This
role will be a remote role and will require some travel up to 20%
of time. What you’ll do: Leverage Redox to develop strategic
integrations with health systems and industry partners to enable
order to results capabilities and digital health tools across major
EHR vendors, including Epic. Work with Orders to Cash Product lead
and others to execute EHR strategy. Manage EHR implementation
projects with Redox and customer partner to enable bidirectional
interfaces. Provide customer relationship management and pre-sale
connectivity support to enable business growth. Work with
implementation team during customer onboarding to complete
technical integration for EHR products. Provide business reviews,
performance dashboards, and analytics information to inform EHR
strategy and to achieve account health and volume benchmarks.
Support customer success in efforts to help increase product
adoption where technology can be used. Provide general technical
support and trouble shooting of Freenome’s software solutions
beyond EHR. Must haves: At least 7 years of verifiable experience
in Electronic Health Record (EHR) program management, healthcare
IT, or interoperability solutions in healthcare. At least 3 years
of this experience should include a customer facing component. A
Bachelor’s degree in Healthcare Informatics, Business
Administration, Information Technology or a related field.
Knowledge of hospital, health system, and primary clinical care
information systems and operations. Experience working with Redox.
Experience managing stakeholders and partners in a complex
integrated environment. Nice to haves: Epic Certification. Project
management and process leadership. Strong communication skills.
Working knowledge of applicable laws and regulations for electronic
health records. Proficiency in presentations and business reviews
for internal and external stakeholders. Knowledge of Lean
fundamentals. Benefits and additional information: The US target
range of our base salary for new hires is $158,313 - $224,438. You
will also be eligible to receive pre-IPO equity, cash bonuses, and
a full range of medical, financial, and other benefits depending on
the position offered. Please note that individual total
compensation for this position will be determined at the Company’s
sole discretion and may vary based on several factors, including
but not limited to, location, skill level, years and depth of
relevant experience, and education. Freenome is proud to be an
equal-opportunity employer, and we value diversity. Freenome does
not discriminate on the basis of race, color, religion, marital
status, age, national origin, ancestry, physical or mental
disability, medical condition, pregnancy, genetic information,
gender, sexual orientation, gender identity or expression, veteran
status, or any other status protected under federal, state, or
local law.
Keywords: Freenome, Rancho Cordova , Associate Director, Commercial Engineering - Remote, Sales , Campbell, California
