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Call Center Agent

Company: Pick n Pull Auto Dismantlers
Location: Rancho Cordova
Posted on: September 16, 2022

Job Description:

*We are Hiring Inbound Call Center Agents! Must have at least 1 year of recent call center exp!**$16.50/hour _Starting Pay_ - **$16.50-$20.50 depending on years of experience**Starting date of Monday, October 3rd! *Training and 90 day onboarding process will be in-office at our call center in Rancho Cordova with the opportunity to transition into a remote setting once onboarding and training successfully completed.*8 hour Day Shift Between the Hours of: 6:00am - 6:00pm**Availability to work Monday through Sunday. Weekends are a requirement.**40 Hours/Week (Full Medical, Dental, Vision Benefits and Paid Time Off!)**Day Shift - No Evenings/No Nights**_Are you ready to start a rewarding career on Monday, October 3rd? Do you have experience working in a metric-driven call center environment?_*We are currently hiring a Call Center Agent to work out of our corporate office in Rancho Cordova, CA! We will need our agents to work an 8 hour shift between the hours of 6:00am-6:00pm Monday-Sunday. *Weekends (Saturday AND Sunday) are a requirement*. Our Agents are responsible for answering inbound customer phone calls related to the selling or donation of vehicles to Pick-n-Pull.*Benefits** Health benefits including medical, dental and vision plans for both you and your dependents* 401(k) with company match* Paid time off which starts with your first check* Paid holidays*Job Duties: ** Interact with customers via phone and/or email to obtain necessary information to create a quote or enter/complete a vehicle purchase order for the sale or donation of vehicles following documented scripting and procedures.* Interact with customers via phone and/or email to address inquiries and requests for information related to the sale or donation of vehicles.* Respond to customer requests regarding Pick-n-Pull store information such as hours, days of operation, sales, etc.* Respond to customer requests regarding specific vehicle parts pricing information and local store vehicle inventory information.* Interact with Pick-n-Pull store personnel to respond to customer inquiries regarding scheduling of vehicle pick up or to assist with the resolution of customer requests, complaints or concerns.*Required Skills & Qualifications: ** High school diploma or GED required.* Previous experience in a call center preferred.* Ability to fluently speak English required.* Good verbal and written communication skills.* Dependable attendance record with good work ethic.* Basic computer and keyboarding skills.* Organized with attention to detail.* The ability to multi-task in a fast-paced environment.PICK-n-PULL offers full time employees benefits such as 401K, health, dental, vision and life insurance. We also offer growth opportunities, employee recognition programs and employee discounts.*\*\*\*PICK-n-PULL hire is contingent upon clearing a pre-employment drug screen and background check \*\*\**_Schnitzer Steel Industries is proud to be selected four years in a row as one of the_ _"World's Most Ethical Companies" and to be recognized for our exceptional values. We promote a workplace free from discrimination and are an Equal Opportunity Employer. We strongly believe that diversity of experience, perspectives, and background will lead to a better culture for our employees, and better products and services for our customers. We cherish our values and encourage everyone to become part of changing the way the world conserves natural resources, supports sustainability, and preserves the environment through recycling._"By submitting your resume, you warrant that you are the registered subscriber or authorized user for the telephone number(s) provided. You agree to notify the Company immediately, in writing at amrrecruiting@schncom, or 10860 Gold Center Dr. Suite 250, Rancho Cordova, CA 95670 of any change in your telephone number(s) or if you wish to "opt-out" of receiving our messages."Job Type: Full-timePay: $16.50 - $20.50 per hourBenefits:* Dental insurance* Health insurance* Vision insuranceSchedule:* 8 hour shift* Weekend availabilitySupplemental pay types:* Signing bonusApplication Question(s):* Is your call center exp recent?* Can you work weekends?* Are hours of operations are 6am-6pm. Are you able to work those hours?* Why are you looking for a new company?Experience:* call center: 1 year (Required)Work Location: One location

Keywords: Pick n Pull Auto Dismantlers, Rancho Cordova , Call Center Agent, Sales , Rancho Cordova, California

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