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Front Desk Agent

Company: Days Inn and Suites in Rancho Cordova
Location: Rancho Cordova
Posted on: November 18, 2021

Job Description:

Job Description FULL-TIME, PART-TIME, and ON-CALL positions are available for swing shifts and weekends Front Desk Agent: Qualifications: Hotel Front Desk, sales or customer service experience preferred Self starter and a Team Player Can work independently with minimum supervision Strong oral and written communication skills required Prefer candidates able to work weekends swing shifts (3 to 11pm) Prefer candidates able to work weekdays swing shifts (3 to 11pm) Must have sound judgment and good work ethics Must be able to work under pressure and be able to multitask Speak clearly and listen carefully Must have reliable transportation Duties include but are not limited to the following: Check-in and check-out guests Take the initiative to greet guests in a friendly and warm manner to achieve "True Hospitality" experience for our guests Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner Thoroughly understand and adheres to proper credit, handling policies and procedures. Handle cash and credit card transactions and process guest accounts Answering phone calls and book reservations according to the hotel procedure Knowledge of all on-line reservation portals Display good organization and time management skills Maintains the cleanliness and neatness of the front desk area Complete project assignments on time Arrange for sending and receiving of packages; Follows COVID procedures and safety regulations, including occasional testing if required Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications ; and Any and all other work as required to complete the primary purpose of the position. Thank you for your interest in our open position. Please submit your resume and we will contact you for interview Job Types: Full-time, Part-time Pay: $14.00 - $16.00 per hour Benefits: Bonus rewards Paid time off Schedule: 8 hour shift Day shift (swing 3 to 11pm) Holidays Monday to Friday On call Weekends Education: High school or equivalent (Preferred) Work Location: One location Work Remotely: No

Keywords: Days Inn and Suites in Rancho Cordova, Rancho Cordova , Front Desk Agent, Sales , Rancho Cordova, California

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