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Desktop Support Technician

Company: Tridant Solutions
Location: Rancho Cordova
Posted on: November 22, 2022

Job Description:

*Job Title: *Desktop Support Technician*Job Location: *Rancho Cordova, CA*Job Duration: *03 Months +* Desktop II support skills; WIN10 / O365 Outlook Support; IMAC and Computer imaging, AD Provisioning Experience with deskside as well as remote support.* Comptia Certification A+ or Network + minimum requirement.* Mac hardware certs and demonstratable competency in supporting Mac systems not required but desirable to qualify for max pay amount.* OTJ Account training also required and will be provided.* Work Schedule: 7am 3:30pm 9:00am 5:00pm* On-Call: rotating schedule Supporting Windows 10* MS Office 0365* Remote access* Imaging* All our work comes from the VSPs Service Now ticketing system* Must be detailed and process-oriented, able to work independently following detailed steps, and be able to document troubleshooting steps taken and maintain daily ticket status.*Skill & Cert inventory** Atlease 1 of the 3: A+, Net+ or Sec+* Imaging* Good troubleshooting skills both HW and software* IMAC Receiving equipment, unboxing and deploying (set up, breakdown)* Responsible to ship and track equipment to remote users and track returns documenting everything in the ticket* Break-Fix support, changing system boards, HDDs, laptop LCDs, etc.* Mac break-fix experience and certs* Supporting Windows 10* MS Office 0365* Ability to obtain OEM Certifications as necessary.* All Candidates will be quizzed during interview to determine knowledge and competency related to required skill setJob Type: ContractBenefits:* Health insuranceSchedule:* 8 hour shiftWork Location: On the road

Keywords: Tridant Solutions, Rancho Cordova , Desktop Support Technician, Professions , Rancho Cordova, California

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