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Patient Logistics Coordinator

Company: Corporate Service Center
Location: Rancho Cordova
Posted on: May 14, 2022

Job Description:

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. - -
Position Summary: -Night Shift and some varied shifts. Must be onsite in Rancho Cordova, CA (Data Drive office) -The Patient Logistics Coordinator performs on activities delegated by the Patient Logistics RN (PLRN), Supervisor, Manager and/or Director to facilitate the appropriate placement of patients within Dignity Health Enterprise and specialized facilities. The incumbent uses effective interpersonal skills in all interactions involved with the position including the explanation of care needed as directed by established work flows, the PLRN, PL leadership, sending physician, or receiving physician. This position assists with the process of efficiently and effectively coordinating movement of patients throughout the designated Dignity Health facilities and in specialize care facilities; specifically inpatient psychiatric. The Patient Logistics Coordinator assists in implementing the transfer of care plan through effective communication with care providers and administration.Essential Key Job Responsibilities:

Works independently to facilitate the placement of patients as directed by the Patient Logistics Manager, Patient Logistics RN, and physician ordersFacilitates the transfer of patients to the appropriate facility and unitIdentifies potential problems and brings them to the attention of the Supervisor, ANS/House Supervisor, and/or Leadership to prevent and/or resolve barriers to timely placement and/or transfer of patients throughout the acute care settingCommunicates with referring and receiving facility staffs to ensure timely placement of patients to the appropriate level of care and unitDocuments activities clearly and accurately to promote effective communication with members of the care team, including Transfer Center, Hospital EDs, Hospital Units, Leadership, sending and receiving facilities or other providersUses effective communication skills with colleagues, customers, physicians, and care team members, both internal and external to facilitate the timely placement of patientsWillingly provides and accepts direct, constructive feedback to and from colleaguesVerbalizes knowledge and support of Dignity Health and department Mission and Vision statementsExhibits a customer oriented philosophy that emphasizes both internal and external relationships focusing on customer, vendor, and patient expectations and strives to exceed themActively participates in, and encourages others to utilize creative and innovative approaches to accomplish dutiesPerforms duties in a self-directed manner with minimal supervision or directionKnowledge of and ability to become a subject matter expert on the CommonSpirit Health Patient Throughput Standard Operating Process
Minimum Qualifications: -
  • MA, LVN, or equivalent experience in a health care settingPreferred/Desired:
  • 2+ years working in a healthcare setting, preferably in bed placement and/or transfer center capacity
  • Familiarity with Cerner and TeleTracking -Required Knowledge:
    • Proven proficiency with Microsoft Office applications
    • Proficient or able to become proficient within 3-months with Google Workspace
    • Excellent verbal and electronic communication stills, including professional telephone and email etiquette
    • Able to type minimum of 40 words per minute without mistakes
    • Must have the ability to coordinate effectively with a variety of customers including providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peers.
    • Knowledge of levels of care and basic medical terminology
    • Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment
    • Ability to multi-task and prioritize
    • Detail oriented
    • Excellent organizational and communication skills and ability to meet timeframes
    • Ability to learn quickly and retain complex information
    • Flexible and adaptable to change -#LI-CHI#missioncritical

Keywords: Corporate Service Center, Rancho Cordova , Patient Logistics Coordinator, Professions , Rancho Cordova, California

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