Lead User Experience Designer (Remote)
Company: First Citizens
Location: San Francisco
Posted on: May 3, 2025
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Job Description:
Overview
This is a remote role that may be hired in several markets in the
United States. Proximity to our San Francisco office is preferable
as much of our team is located there and get together
occasionallyto work collaboratively in person.This position is
aligned to Silicon Valley Bank, a division of First Citizens Bank.
We bring together entrepreneurs, investors, venture capitalists and
private equity firms to move their bold ideas forward, fast. In the
past 40 years, we've accumulated more experience with start-ups and
high-growth tech than any other company in the world. Our
accomplishments serve as motivation to continue pushing ourselves
and we are committed to delivering user-centered, high-impact
solutions to our clients. We are looking for creative thinkers who
want to challenge the status quo and create a truly seamless
digital banking experience.The team and the opportunityWe are a
diverse group of designers, researchers and content strategists
focused on creating great digital banking experiences for some of
the most innovative companies in the world. We care deeply about
human-centered design, about making commercial banking great and
about each other. We believe that putting our clients at the center
of our products will enable us to unlock insights and innovation to
deliver the best digital and servicing experiences. You'll find
that on our team, we foster a design culture of trust, safety, fun
and community because we believe that kind of environment will
enable all of us to do our best work. We have big goals and
aspirations and are committed to constantly learning, iterating and
improving the experience of our customers and of being on our team
SVB at SVB.We are looking for team members with a learning mindset,
who can jump right in, collaborate with cross-functional partners
and are excited to learn the ins and outs of commercial banking
products. You are an advocate for the user and the design process
and care deeply about all the details because you know they matter
in enabling great end-to-end experiences. You embrace ambiguity and
thrive in complexity.
Responsibilities
What You'll DoYou'll be a Lead UX Designerwithin the Lending and
Credit Product Management team, contributing to the creation of a
new end-to-end digital lending experience used by thousands of the
most innovative companies in the U.S. and beyond. You will help to
reimagine how SVB can optimize the credit product experience for
our clients and lending portfolio management experience for our
associates, working within platform complexities and regulatory
constraints. You will have the opportunity to deliver UX/UI designs
by prototyping, conducting user research and validation, developing
frameworks across multiple product pods and facilitating discovery
workshops with users and stakeholders. In this role, you will
partner closely with Product Managers, Developers, Content
Strategists and UX Researchers to steer the creation of high
quality UX deliverables that contribute to the design of end-to-end
user experiences that help our clients accomplish their most
challenging goals.
Qualifications
Bachelor's Degree and 4 years of experience in OR High School
Diploma or GED and 8 years of experience (preferred 8-10 years
designing digital product experiences in an agile development
environment)Required Qualifications:
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Keywords: First Citizens, Rancho Cordova , Lead User Experience Designer (Remote), Other , San Francisco, California
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