Company: Renewal By Andersen
Location: Rancho Cordova
Posted on: November 17, 2023
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, character and/or
*Proficient working with computers; database experience.
*Experience within the window replacement industry.
*A minimum of 2 years of work experience in the home improvement or
other closely related field.
*Previous customer service experience, especially win/win problem
solving, and conflict resolution skills required.
*Strong written and verbal communication skills.
*Knowledge of applicable building codes and construction
*To drive an RBA or personal vehicle, employees are required to
hold a driver's license and current auto policy as required by law
and provide a copy to the Human Resource Department.
*Continuously ensures homeowner satisfaction, as measured through
customer satisfaction surveys.
*Maintains current knowledge of RBA products and installation
*Understands contract provisions and RBA project delivery
*Works with installation crews to ensure high quality workmanship
and properly completed installation.
*Coordinates with Production Manager and Warehouse Supervisor to
maintain installation schedule.
*Ensures that all safe work practices are implemented, and crews
are in compliance with IIPP.
*Facilitates project follow-up regarding reordered products and
service work needed.
*Work with customers to resolve installation issues, punch list
completion and final payment.
*Understands and works within RBA established workflow
*Performs any other related, unrelated, unassigned, unspecified,
out of the ordinary or special duties that may be assigned.
Keywords: Renewal By Andersen, Rancho Cordova , Install Supervisor, Other , Rancho Cordova, California
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