Spanish Interpreter- Call Center (Full-time / Part-time)
Company: Language World Services Inc
Location: Rancho Cordova
Posted on: January 25, 2023
Job Description:
Please note that this is NOT a remote work position. We are
looking for Interpreters to work ON-SITE at our VRI Call
Center!
Language World is a leading language solutions provider and
employer of elite professionals. We are innovators, highly
experienced, and focused on bridging the divides of language and
culture. For 20 years, we've given voice to our clients and the
Limited-English Community.
Our Video Remote Interpreters (VRI) facilitate communication and
bridge cultural divides between healthcare providers and their
Limited and Non-English Proficient Patients. Services are delivered
via video phone to a nationwide client base. We have openings for
Spanish Interpreters in our state-of-the-art call center which
offers spacious workstations and several lounge areas for you to
enjoy. We are seeking to fill for both FULL-TIME (Weekdays, Monday
- Friday, 8 am - 5 pm), or , PART-TIME Weekends (Saturday & Sunday
7 am - 4 pm).
What you will be doing as a Spanish Interpreter - VRI:
- Grasping ideas spoken and heard only once, then convey these
ideas in a second language instantly, accurately, completely, and
adhering to the style and intent of the speaker.
- Providing cultural frameworks as necessary, to bridge
understanding between parties who do not share a common culture and
language background.
- Maintaining confidentiality regarding personal or healthcare
issues or any other information learned in an interpreting
encounter as required by HIPAA.
- Troubleshooting technical issues including the Internet, phone,
and headsets.
- Recording client and technical issues as directed.
- Providing stellar customer service to clients.
- Maintaining adequate productivity levels.
- Other duties as assigned
Requirements
What we are looking for in a Spanish Interpreter - VRI:
- Fluently speak, read, and write in English and in Spanish
- Knowledge of anatomy, major body systems, and medical
terminology in Spanish and English
- Demonstrated, exceptional communication skills which include
conveying necessary information accurately, listening effectively,
and asking questions where clarification is needed
- Must successfully pass pre-screening test (unless certified by
a recognized National Certification) and applicable background and
drug screening tests
- Ability to professionally communicate with various diverse
backgrounds and cultures
- Exhibit and maintain professional and ethical behavior at all
times
- Work effectively with minimal supervision
- Ability to efficiently multi-task when work circumstances
become fast-paced
- Willing to accept all manner of interpreting assignments
Skills needed in this role as a Spanish Interpreter - VRI:
- Comfortable using internet and technology
- Knowledge of medical terminology
- Previous professional Interpreting training
- Knowledge of professional standards and protocols for
Healthcare InterpretersRequirements
- 1-year Interpreter experience + 40 Hours of Interpreting
Training
- HS Diploma/GED (or higher preferred) or relevant educational
experience
- Must pass written and oral national certification (CCHI) within
one year of hire date. Please inquire as we provide financial
assistance with this.
- Must be available during business hours
- Must successfully pass pre-screening test (unless certified by
a recognized National Certification) and applicable background and
drug screening tests
#INDLDW
Keywords: Language World Services Inc, Rancho Cordova , Spanish Interpreter- Call Center (Full-time / Part-time), Other , Rancho Cordova, California
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