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Spanish Interpreter- Call Center

Company: Language World Services Inc
Location: Rancho Cordova
Posted on: September 14, 2022

Job Description:

Description: Please note that this is NOT a remote work position. We are looking for Interpreters to work ON-SITE at our VRI Call Center!
Language World is a leading language solutions provider and employer of elite professionals. We are innovators, highly experienced, and focused on bridging the divides of language and culture. For 20 years, we've given voice to our clients and the Limited-English Community.Our Video Remote Interpreters (VRI) facilitate communication and bridge cultural divides between healthcare providers and their Limited and Non-English Proficient Patients. Services are delivered via video phone to a nationwide client base. We have openings for Spanish Interpreters in our state-of-the-art call center which offers spacious workstations and several lounge areas for you to enjoy. We are seeking to fill for both FULL-TIME (Weekdays, Monday - Friday, 8 am - 5 pm), or, PART-TIME Weekends (Saturday & Sunday 7 am - 4 pm).What you will be doing as a Spanish Interpreter - VRI:

  • Grasping ideas spoken and heard only once, then convey these ideas in a second language instantly, accurately, completely, and adhering to the style and intent of the speaker.
  • Providing cultural frameworks as necessary, to bridge understanding between parties who do not share a common culture and language background.
  • Maintaining confidentiality regarding personal or healthcare issues or any other information learned in an interpreting encounter as required by HIPAA.
  • Troubleshooting technical issues including the Internet, phone, and headsets.
  • Recording client and technical issues as directed.
  • Providing stellar customer service to clients.
  • Maintaining adequate productivity levels.
  • Other duties as assigned
    Requirements:
    What we are looking for in a Spanish Interpreter - VRI:
    • Fluently speak, read, and write in English and in Spanish
    • Knowledge of anatomy, major body systems, and medical terminology in Spanish and English
    • Demonstrated, exceptional communication skills which include conveying necessary information accurately, listening effectively, and asking questions where clarification is needed
    • Must successfully pass pre-screening test (unless certified by a recognized National Certification) and applicable background and drug screening tests
    • Ability to professionally communicate with various diverse backgrounds and cultures
    • Exhibit and maintain professional and ethical behavior at all times
    • Work effectively with minimal supervision
    • Ability to efficiently multi-task when work circumstances become fast-paced
    • Willing to accept all manner of interpreting assignmentsSkills needed in this role as a Spanish Interpreter - VRI:
      • Comfortable with internet and technology
      • Knowledge of medical terminology
      • Previous professional Interpreting training
      • Knowledge of professional standards and protocols for Healthcare InterpretersRequirements
        • 1-year Interpreter experience + 40 Hours of Interpreting Training
        • HS Diploma/GED (or higher preferred) or relevant educational experience
        • Must pass written and oral national certification (CCHI) within one year of hire date. Please inquire as we provide financial assistance with this.
        • Must be available during business hours
          Must maintain continuing education units annually (8 hours)
        • Must successfully pass pre-screening test (unless certified by a recognized National Certification) and applicable background and drug screening tests#INDLDW

Keywords: Language World Services Inc, Rancho Cordova , Spanish Interpreter- Call Center, Other , Rancho Cordova, California

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