Commercial Service Tech II
Company: ADT Security Services
Location: Rancho Cordova
Posted on: May 14, 2022
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Job Description:
Company Overview:At ADT Commercial, we are in the business of
helping people and organizations to protect what matters most to
them. Building upon ADT's 145-year legacy, we secure the
livelihoods and futures of critical commercial environments, retail
location, educational campuses, healthcare facilities and financial
institutions across the U.S. as an industry-leading security, fire
and life safety systems integrator. We strive to have the most
experienced and technically trained and talented teams in the
industry, driven by excellence at every turn. At ADT Commercial, we
truly believe that our people are the difference - for our
organization, the customers we serve and the communities we
protect. When you're a part of ADT Commercial, you'll have the
opportunity to be a part of that difference every day. With more
than 300 locations, a deep national presence, and comprehensive
portfolio of solutions and services, our employees are always
poised for career advancement and growth. For more information,
visit www.adtcommercial.com or follow us on LinkedIn and
Facebook.Position Summary:The basic function is to perform routine
and emergency service calls. Troubleshoots, replaces and/or repairs
malfunctioning or inoperative equipment. Works with minimal
supervision and may provide training and assistance to less senior
technicians or trainees.Duties And ResponsibilitiesPerforms routine
and emergency service calls. Troubleshoots, replaces, and/or
repairs malfunctioning or inoperative equipment.Must have an
ability to proctor, coach, and teach others.Provides reliable, high
quality customer support.Provides customer instruction on system
operation and functionality.Performs system testing and signal
verification.Maintains the necessary truck stock/inventory
(equipment and tools).Organizes and utilizes technical resources,
information, material, and support to ensure efficient execution of
assigned tasks.Ensures the progress and completion of assigned
tasks.Provides documentation of service and hours worked.Completes
and submits all required task-related activities, productivity, and
other documentation in a timely manner.Must have a strong work
ethic.Must be detail-oriented.Must complete other projects, as
assigned.Minimum Qualifications (Education, Skills &
Experience):Minimum of High School Diploma/Vocational Training.Must
have three (3) or more years of experience.Must have a mastery
knowledge of trouble shooting commercial intrusion systems, fire
systems, CCTV, intercom and access control systems.Must have a
working knowledge to full understanding of local/national
codes.Must have a mastery knowledge of test equipment, such as
multimeters, battery analyzers and decibel meters.Must have a valid
driver's license and be able to clear a drug
screening.Certification/LicensingMust obtain and retain any
specific product certifications and/or licenses that are required
by national, state and local codes.Requires 50% to 75% proficiency
in ADT Commercial's Tier 1 product offerings.Work Environment:The
employee is occasionally exposed to extreme weather conditions,
risk of electrical shock, and harsh work environments.The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.Physical Requirements:While performing the duties of this
job, the employee is regularly required to:Stand; walk; sit; twist;
use hands to handle; reach with hands and arms; push; pull; climb
or balance; stoop, kneel, crouch, or crawl; talk and hear.Use
vision abilities including: close, distance, peripheral, depth, and
color.Work in unusual and sometimes difficult
positions/circumstances such as with ladders, scaffolding, high
lift equipment, wires, ducts, crawl spaces, attics, above ceilings,
etc.Lift, move, and hold up to approximately 50 lbs.Must be able to
work a full-time, flexible schedule with "on call availability" and
must be able to travel on short notice.Must be able to drive a
motor vehicle (day and evenings) for extended time periods.ADT
Commercial LLC is an Equal Employment Opportunity (EEO) employer.
We are committed to having a diverse and inclusive workforce and do
our best to foster a culture and environment where every employee
feels valued. Our goal is to serve our customers and help save
lives. We can achieve this goal when we have the best talent
working in an environment where employees feel included and
recognized. Visit us online at jobs.adt.com to learn more.
Keywords: ADT Security Services, Rancho Cordova , Commercial Service Tech II, Other , Rancho Cordova, California
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