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Customer Service Representative

Company: Progressive
Location: Rancho Cordova
Posted on: June 6, 2021

Job Description:

Join one of FORTUNE's 100 Best Companies to Work For!

As acustomer service representative working from the comfort of your home, you'll support customer needs and offer additional beneficial products to them.We'll provide office equipment and virtual training. Additionally, you'll have the support of a collaborative virtual team and ongoing coaching.

Must-have qualifications

  • Two years of post-secondary education or higher
  • Instead of the above, two years of relevant work experience
  • Must have or obtain state of California Property & Casualty insurance license
  • Must live within 75 miles of our location at 10929 Disk Drive, Rancho Cordova, CA 95670


  • Pay Rate: $18.00 - $19.75/per hour
  • $500 sign-on bonus if you aready have an active Property & Casualty insurance license
  • Gainshare bonus up to 16% of your eligible earnings based on company performance
  • An additional 10-15% when you work evening or weekend hours

Schedule: Most schedules will include a weekend day and evening hours

Training Starts: Monday August 16, 2021

Starting your role from the comfort of your home, you'll be provided office equipment and virtual training. However, as circumstances change, such as the situation with COVID-19 evolves, you may be required to work full-time in our office location in the future.

Work from home office requirements

  • Designated workspace free from noise and other distractions
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector
  • High-speed internet access at the employee's expense unless otherwise required by law.


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations

Equal Opportunity Employer

2021FORTUNE Media IP Limited. All rights reserved.Used under license.

Keywords: Progressive, Rancho Cordova , Customer Service Representative, Other , Rancho Cordova, California

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