Assistant Manager (#731 Rancho Cordova)
Company: ECLIPSE RTO, LLC
Location: Rancho Cordova
Posted on: June 6, 2021
|
|
|
Job Description:
ASSISTANT MANAGER Reports to: STORE MANAGER FLSA Status: Non-Exempt Summary/Objective The Assistant Manager positively impacts customer growth and
revenue and ensures store credit ismaintained at an appropriate
level through sales activities, account management while providing
totalcustomer satisfaction. This role helps manage profit by
following established policies and proceduresincluding, but not
limited to, cash and inventory controls and order verifications.
The Assistant Manageraccomplishes these in a way that is consistent
with the RAC mission statement and core values. Essential Functions Reasonable accommodations may be made to enable individuals with
disabilities to perform theessential functions. The ASSISTANT
MANAGER will: Sales: 1. Be responsible for Customer and Revenue
growth/maintenance 2. Greet and assist customers on the sales floor 3. Obtain new rental orders on the sales floor and over
the phone 4. Complete rental agreements as required 5. Prospect for new business by telemarketing and distributing
print materials6. Keep coworkers informed of promotions and
products AccountManagement: Maintain accurate records of customer account activity, to
include current andpast due accounts Review past due accounts and communicate in-person and via phone
with thecustomers to promote timely payments Collect customer payments on a timely basis and meet
daily/weekly collectionstandards Complete customer service calls in a timely manner as
assigned Follow all policies and procedures and adhere to all
standards StoreSupervision: 1. Assist Store Manager with training and providing oversight in
absence of StoreManager Assign coworkers to specific duties and assist with work
schedule assignments Assist in managing daily operations when necessary Assist Store Manager in making weekly schedules Showroom andBackroomareas: 1. Refurbish merchandise to like new condition 2. Keep showroom, backroom, and all store areas neat,
clean and organized, including vacuuming, dusting, and handling household cleaning
materials Deliveries &Pick-ups: Assist as needed in loading/unloading truck, or other vehicle,
per policy to safelyprotect coworkers, customers, and
merchandise Assist as needed in delivering merchandise in Company provided
vehicle tocustomer homes Assist as needed in installing and setting up merchandise, and
instructingcustomers on proper use Assist as needed in picking up merchandise from customer
homes Complete customer service calls in a timely manner as
assigned Follow Company policies and practices regarding safe driving and
adhere to local and state laws regarding safe operation of a motor
vehicle Required Education and Experience Must be at least 19 years of age High school diploma or GED 1 3
years of retail/customer service, sales, or collections experience
Valid state drivers license and good driving record Preferences Ideally, a candidate for a Rent-A-Center ASSISTANT MANAGER is:
Friendly, with exceptional communication skills Dynamic, with an
outgoing personality and a desire to learn Customer service
oriented Seeking a career, not just a job Accountable, able to meet
and beat business targets & goals Experienced, with a proven track
record of being dependable and responsible Competencies 1. Drive & Tenacity/ Resilience 2. Teamwork & Collaboration 3. Customer Service & Communication 4. Conflict Management 5. Adapting to Change 6. Team Leadership Supervisory Responsibilities This position has no supervisory responsibilities. Physical Demands The physical demands described here are representative of those
that must be met by a coworker tosuccessfully perform the essential
functions of this job. While performing the duties of this job,
thecoworker is regularly required to talk and hear. This position
is very active and requires standing,walking, bending, kneeling,
stooping, crouching, crawling, and climbing all day. The coworker
mustfrequently lift and/or move (push/pull) heavy items and
merchandise. Specific vision abilities requiredby this job include
close vision, distance vision, color vision, peripheral vision,
depth perception andability to adjust focus. Expected Hours of Work This is a full-time position (approximately 38 40 hours per
week), and days and hours of work areMonday through Saturday, store
open to close hours. Schedules and hours per week/overtime workmay
change throughout the year as dictated by management and business
needs. This job description is not intended to be all-inclusive.
Employee may perform other related duties as needed tomeet the
ongoing needs of the organization.
Keywords: ECLIPSE RTO, LLC, Rancho Cordova , Assistant Manager (#731 Rancho Cordova), Other , Rancho Cordova, California
|
Click
here to apply!
|
