VSP Global is comprised of five complementary businesses that
combine high-quality eye care insurance, high-fashion eyewear,
customized lenses, ophthalmic technology and retail solutions, with
employees in over 23 countries. No matter the role, we're all
focused on a singular mission: to help people see. Learn more by
With moderate supervision, process and manage payments received
and provide related account support. Facilitate daily incoming cash
including credit cards, electronic funds transfers, live checks and
lockbox deposits. Provide financial, clerical and administrative
services to ensure efficient, timely and accurate payments.
Actively support a continual pipeline of cash receipts across
multiple bank accounts and accounts receivable systems. Responsible
for the recording of all cash receipts, wire transfers, and other
cash related entries.
Prepare and perform daily bank deposits and maintain historical
cash receipts files.
Review daily reports of applied credit cards, electronic funds
transfers, live checks, and lockbox deposits for accuracy and
Deliver daily reporting and historical data in support of cash
inventory to management. Prepares timely and accurate billing and
reconciliation reports as required.
Research and resolve unapplied cash and unapplied credits to
ensure accurate and timely cash application.
Accurately performs billing, cash application, and
Act as point of contact internal business partners regarding
questions about credit cards, electronic funds transfers, live
checks, and lockbox payments. Establishes effective partnerships
and working relationships with relevant business partners to ensure
timely resolution of issues.
Appropriately contribute to the evaluation and resolution of
situations that could have company-wide impacts to drive solutions
Research customer data to assist in the identification and
resolution of inadequacies of accounting information.
Sort and distribute customer enrollment correspondence, update
customer records as needed.
Comply with and maintain data integrity of confidential
information, security policies, and procedures.
Additional general office duties as assigned.
One to two years of financial experience in insurance, retail,
accounts receivable, banking or call center
Ability to perform detailed work with numerical data and to make
arithmetic computations accurately
Problem-solving skills, with ability to identify and elevate
Interpersonal skills to effectively communicate with internal
and external business partners
Effective written communication skills including business
writing, grammar, and punctuation to correspond with customers
Ability to work within multiple systems to extract information
needed to support customers and business partners
Organization and time management skills to prioritize multiple
Proficient in a Windows environment with the ability to create
and edit Excel spreadsheets
Available to work any shift and overtime as needed
Ability to type 35 wpm
Ability to perform 10-Key by touch (6,000 ksph)
Clean credit history as reported by credit report
Experience in a fast-paced production environment
Demonstrated success in an unstructured work environment using
Critical thinking and judgment to make sound business
Excellent customer service skills
MS Office skills including Excel experience analyzing data
- THIS POSITION REQUIRES AN INDIVIDUAL WHO CAN WORK IN OFFICE
(RANCHO CORDOVA, CA) 2-3 DAYS PER WEEK*
Working Conditions / Physical Demands
The working environment is generally favorable. Lighting and
temperature are adequate, and there are no hazardous or unpleasant
conditions caused by noise, dust etc.
The above information in this description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this job.
VSP Global is an equal opportunity employer and gives
consideration for employment to qualified applicants without regard
to age, gender, race, color, religion, sex, national origin, gender
identity, sexual orientation, disability or protected veteran
status. We maintain a drug-free workplace and perform
pre-employment substance abuse testing.