At ACERTUS, culture is everything. We want people to want to
work here. We have weekly huddles to hear from our team on how we
can improve. And guess what? We act on your ideas!
In the Service Coordinator role, you will provide support to the
operations team through the coordination of vehicle services such
as maintenance and body work and ensure vehicle readiness to
dispatch. This position requires the ability to multi-task,
establish priorities, complete assignments thoroughly and
accurately, and communicate effectively across company divisions
Are you looking for a great place to advance your career?
ACERTUS is in hypergrowth mode, and we cannot grow without you. We
are a part of Inc. 5000's, America's Fastest-Growing Private
Companies. This is your opportunity to join our high-performing
team and be a part of something BIG!
Schedule : Monday-Friday, 8a-5p
May be required to work evenings and weekend based on business
What you will be doing: Assess vehicles for repair/cleaning
services. Ensure vehicles are properly serviced per client requests
and company policies. Ensure service grid is complete and accurate.
Document services required and schedule with vendor. Inspect
vehicle returning from service and properly store. Assist with
directing drivers per schedule. Scan on-site vehicles and reconcile
inventory status. Receive and send vehicles to/from transporters
and over-the-road drivers. Must be comfortable working outside in
all weather condidtions. Other duties as assigned. Requirements
What are we looking for? Great Oral and written communication
skills. Strong organizational skills. A Team player and
self-starter. Self-motivated, exercising drive and energy. Ability
to use independent judgment skills. Decision-making and
problem-solving skills. Ability to prioritize work according to
deadlines and client expectations. Attention to detail and
accuracy. PC Skills: Microsoft Word, Excel and Outlook. Personal
responsibility to manage change. Education and Experience: This
position requires a High School Diploma or equivalent. Must have a
minimum of one year of experience in general customer service. Per
insurance requirements, you must be 24 years of age for this
position. Must maintain a valid, current driver's license.
Proficient driving skills and some mechanical knowledge. Basic
computer skills. Ability to proactively research and resolve
problems. Organized thinker with exceptional attention to detail.
Ability to build strong client relationships and deliver
exceptional customer service. Personal responsibility to manage
At ACERTUS we believe that our employees are our greatest asset.
Our benefits include: Medical, Dental and Vision Insurance Company
Paid Time Off 7 Company Paid Holidays 401(k) with company match
Tuition Reimbursement Casual Dress Code About ACERTUS
ACERTUS is as an automotive logistics provider that utilizes
technology to provide unparalleled service and visibility into the
transportation process accompanied by a full suite of vehicle
lifecycle solutions. Our people, process, and innovative technology
are the engine behind our relentless drive to deliver. We believe
in enhancing our customers' experience by providing end-to-end
solutions throughout the lifecycle of a vehicle. ACERTUS offers a
suite of vehicle transportation services, customizable technology,
a national title and registration platform, compliance services,
home delivery and pickup, and a growing vehicle storage footprint
throughout North America.
Compensation: $17/hr. This position is eligible for the
discretionary ACERTUS bonus program after 90 days of
ACERTUS is committed to employing a diverse workforce. Qualified
applicants will receive consideration without regard to race,
color, religion, sex, national origin, age, sexual orientation,
gender identity, gender expression, veteran status, or