Claims Admin Assistant/Inside Sales Specialist
Location: Rancho Cordova
Posted on: May 31, 2021
What brings you
here, you wonder? But deep down, you already know. You're
looking for a change, a breath of fresh air, and not to be overly
cliché, but a true opportunity.
... define structure and own the meaning of
... thrive on client interaction and are a smooth talker, an adept
orator, undaunted by the concept of phones with actual people
on the other end.
... dominate the computer systems and social media platforms have
nothing on you.
... either possess the sales/marketing/claims experience or just
looking to break into the industry to white-knuckle our process and
exceed department expectations.
Your next stop? Joining the #1 IME Company at our Rancho Cordova,
CA office as a Claims Admin
Assistant, building/safe-keeping relationships with
customers and unearthing marketing needs.
So what are you waiting for?
Service existing accounts with follow through of
current and potential
Actively listen to customer needs and recommend additional products
and services through review of the case and claim
Focus sales efforts by reviewing and understanding service referral
trends by client and territory; responsible for proactive outreach
to inactive clients.
Provide information to the sales teams through phone calls
resulting in qualified leads.
Proactively resolve or escalate customer complaints by
investigating problems; develop solutions; prepare reports; make
recommendations to sales and/or operational management for service
Input, maintain, and manage customer information in both the
operating system and client information system.
Keep management informed by submitting activity and results
reports, such as daily call reports, weekly work plans, and client
Collaborate with marketing and sales management to increase
company’s social media presence.
Maintain full understanding of all services and the ability to
articulate this to clients.
Attend all sales and marketing meetings as directed; travel
as required ( at most 10%) for the
High School Diploma or equivalent
Bachelor degree is a bonus
Knowledge of claims management
relative to workers' compensation, no-fault,
liability, and disability is a bonus but
Must possess one to three years related experience in
customer service, marketing or inside sales;
Computer/tech-savvy; able to navigate
through multiple software programs:
Microsoft Word, Outlook, Excel, PowerPoint, Publisher and the
Social media platforms
Must be driven, detail-oriented, and possess
strong organizational skillsets.
Must demonstrate exceptional communication skills
by conveying necessary information accurately, listening
effectively and asking questions where clarification is
Ability to respond appropriately and professionally to all
inquiries or complaints from customers, regulatory agencies, upper
management, and/or members of the business community.
Uses intuition and experience to effectively market the company’s
ExamWorks is a
leading provider of innovative healthcare services including
independent medical examinations, peer reviews, bill reviews,
Medicare compliance, case management, record retrieval, document
management and related services. Our clients include property and
casualty insurance carriers, law firms, third-party claim
administrators and government agencies that use independent
services to confirm the veracity of claims by sick or injured
individuals under automotive, disability, liability and workers'
compensation insurance coverages.
is an Equal Opportunity Employer and affords equal opportunity to
all qualified applicants for all positions without regard to
protected veteran status, qualified individuals with disabilities
and all individuals without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, age or any
other status protected under local, state or federal
Equal Opportunity Employer -
Keywords: ExamWorks, Rancho Cordova , Claims Admin Assistant/Inside Sales Specialist, Other , Rancho Cordova, California
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