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Company: Aerotek
Location: Rancho Cordova
Posted on: May 3, 2021

Job Description:


Job Summary: Reporting directly to the Delivery Coordinator Manager, the Delivery Coordinator is responsible for ensuring contract employees receives world-class customer service through acting as a corporate liaison. The Delivery Coordinator will be required to spend a percentage of time sitting at the client site(s).

Essential Functions:

* Liaison between field office, client and contractors working with respective accounts* Act as main point of contact for onsite contractor employees which could include multiple client sites* Partner with Field Support and Human Resources to ensure compliance. (ie: payroll or employee relations)* Coordinate weekly contract employee touchpoints* Utilize Reporting Dashboard in an effort to demonstrate consistency amongst our contract employees and business needs. * Manage performance review process for contract employees while seeking feedback from client manager* Travel to client site(s) and engage contract employee and client contacts. When appropriate partner with Recruiters on these site visits.* Responsible for delivering any communication to contract employees that comes from the MSP* Manage contract employee compensation. Annual collect information to discuss with Account Manager (performance feedback, bill rate, current pay rate, burden, spread amount, contractors expectation of increase) and making a recommendation as to what action should be taken* Attend triangle meeting with field partners to ensure understanding of current openings and client updates* Promote the Voice of the Customer Survey, as well as meet with contract employees to discuss feedback

Supervisory or Management Responsibilities:* N/A

Minimum Education/Experience/Abilities/Skills:* High School diploma or equivalent* 1 - 2 years' related work experience* Customer service focus* Ability to prioritize, organize, problem solve and meet deadlines and goals* Ability to communicate effectively and provide proper follow up


**Our people are everything. As a Best of Staffing Client and Talent leader, Aerotek Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit aerotek.com.**

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Rancho Cordova , Coordinator, Other , Rancho Cordova, California

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