Scheduling Coordinator

Company: Examworks Group, Inc.
Location: Rancho Cordova
Posted on: January 15, 2021

Job Description:

Overview:ExamWorks is seeking customer service driven and highly motivated candidates to join our team as a Scheduling Coordinator at our Rancho Cordova, CA office. The Scheduling Coordinator is responsible to schedule and coordinate appointments with clients, physicians and examinees. This position ensures client specific requirements for provider specialty and location are met and that all ancillary services are arranged.This role is a full time position with a standard work schedule, Monday-Friday (8:30-5pm).Does this sound like an interesting opportunity? Click apply!Responsibilities:* Schedules examinations through office specific system database.* Schedules and confirms appointment dates and times with physicians' offices.* Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.* Coordinates with the client to obtain required medical records prior to examination.* Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.* Prepares and sends exam notification letters daily.* Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.* When required, responsible for ensuring prompt pre-payment for services issued.* Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.* Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.Qualifications:Requirements:* High school diploma or equivalent required.* Minimum one year clerical experience; or equivalent combination of education and experience.* Experience in a medical office or legal industry preferred.* Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.* Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.* Must be able to adapt to a high-volume contact center environment.* Must have ability to be flexible within fast-paced dynamic environment.ABOUT US:ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.ExamWorks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.Examworks is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.Equal Opportunity Employer - Minorities/Females/Disabled/VeteransTags:Medical OfficeMedical Office AssistantReceptionistMedical ReceptionistOffice ManagerLegal AssistantLegal Secretary

Keywords: Examworks Group, Inc., Rancho Cordova , Scheduling Coordinator, Other , Rancho Cordova, California