Microsoft Exchange and Messaging Administrator (Remote)

Company: The Ascent Services Group
Location: Rancho Cordova
Posted on: August 1, 2020

Job Description:

Please contact Meera Makam ator email for any questions Microsoft Exchange and Messaging Administrator Remote for now Job Description The Microsoft Exchange and Messaging Administrator will be responsible for maintaining the operational stability and support for the Microsoft Exchange and Skype for Business on premises environments and supporting project team activities to transition Exchange to Microsoft 365. The candidate should be able to interact with internal service desk agents to triage, isolate, and remediate incidents and fulfill service requests as generated by end users and enterprise operational processes for email and messaging, and to manage those platforms to ensure service availability. The candidate will be working in a collaborative, team-based environment, and will partner with the Microsoft systems engineers to support ongoing operational requirements while planning and implementing the Exchange Online transition activities. The successful candidate will be an individual who is proactive, motivated, and understands the critical business reliance on email and messaging within an organization. The candidate will possess exceptional communication skills (technical, administrator, oral and written). ESSENTIAL DUTIES RESPONSIBILITIES Administer, monitor, and manage hardware and server infrastructure for Exchange 2013 and Skype for Business 2015 Manage load balancers, anti-spam and email security solutions, and other related appliances Evaluate, implement, and maintain changes to Exchange and Skype for Business systems Provide support in enhancement of Exchange and Skype for Business server infrastructure operations and performance Manage routine service requests and user support issues as escalated by the Level 1 Service Desk team Investigate incidents and remediate appropriately, or coordinate actions with other Level 2 and Level 3 engineering team members Support Exchange Online project planning and activities Knowledgeable and savvy in Microsoft Office 365 technology including technical implementation of each of the major components in scope for this program (Exchange, OneDrive, Intune, Teams, SharePoint). Performs miscellaneous duties as assigned CORE COMPETENCIES KNOWLEDGE SKILL REQUIREMENTS Advanced knowledge of Microsoft Exchange Server 2013 and Microsoft 365 (Exchange Online) systems administration Knowledge of Active Directory and Azure Active Directory Experience with creating and managing PowerShell scripts. Experience with email security platforms, including Axway MailGate and Microsoft Advanced Threat Protection Detail orientation and problem-solving abilities. Ability to coordinate issues identification and resolution between customers and the technical operations team Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities A Bachelors degree or equivalent experience may be considered in lieu of degree. A minimum of 5 years related experience Please contact Meera Makam ator email for any questions

Keywords: The Ascent Services Group, Rancho Cordova , Microsoft Exchange and Messaging Administrator (Remote), Other , Rancho Cordova, California