Electromechanical Field Service Technician I
Company: Ricoh
Location: Rancho Cordova
Posted on: January 15, 2021
|
|
Job Description:
POSITION PROFILEThis position requires the fundamental level
technology skills to service, maintain and repair a variety of
company products for customer service and support under manager's
direction and typically within a geographic work area. Also
includes new business support functions as developed and
assigned.JOB DUTIES AND RESPONSIBILITIES* Technical* Performs a
full range of skilled technology services including repair,
customer training, equipment and work flow observation, and
solution presentation for improved methods. Responsibilities
include but are not limited to installation, preventative
maintenance, connectivity/networking adjacencies, and routine
servicing of assigned product at customer locations within a
specific geographic work area.* Develops strategies for solving
problems, successful completion of assigned responsibilities and
presents information as needed.* Proactively seeks volume building
opportunities that result in increased utilization of Ricoh
equipment, supplies and services.* Assembles/adjusts/maintains
products according to specs, and/or relevant
documentation/instruction. Performs the same for equipment
operations.* Organizes work flow, checks results, and is process
improvement oriented.* Customer Service* Understands and promotes
Ricoh's support functions and offerings.* Maintains productive,
professional relationships with all customers and Ricoh personnel
and contributes to the overall success of the team.* Manage
Workload* Responsible for managing own time and schedule.*
Effectively executes all required workload management and call
handling procedures, using current field call management
requirements.* Administrative* Complies with all company policies
and completes administrative tasks in an accurate and timely
manner.* Performs administrative duties as assigned including
maintaining required logs, processes and reports.* Accounts for all
time and activity by recording information through the proper
tracking system.* Responsible for maintaining a "car stock" and/or
customer on-site inventory as assigned/necessary.* Results*
Achieves expected productivity levels associated with assigned
workload and level of experience.* Actively participates in Ricoh
Extra Value program opportunities as defined, (CS212, etc) and
bills accordingly.* Performs other duties as
assigned.QUALIFICATIONS (Education, Experience, and
Certifications)* Requires a valid state driver's license and
minimum level of auto insurance coverage per Ricoh policy for
positions entailing extensive use of personal car while on company
business.* 2 year degree or equivalent technical experience is
preferred. Completed classes and experience involving computers,
electronics, mechanics, basic network and basic connectivity and
printing software application is desired.* Meets the requirements
listed in the Technology Services Training Role Inventory and
Certification Program for the assigned role as defined by the
manager.At Ricoh, we embrace and respect the collective and unique
talents, experiences, and perspectives of all people. Together, we
inspire remarkable innovation. That is how we live the Ricoh Way.
And with our commitment to ethics, you can be sure that we are
doing it with transparency, integrity, and corporate social
responsibilityRicoh is an EEO/Affirmative Action Employer -
Minorities/Women/Protected Veterans/Disabled."Pursuant to the San
Francisco Fair Chance Ordinance, we will consider for employment
qualified applicants, including those who may have arrest and
conviction records."
Keywords: Ricoh, Rancho Cordova , Electromechanical Field Service Technician I, IT / Software / Systems , Rancho Cordova, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other IT / Software / Systems JobsJava Developer Description: lt span gt Modis has an outstanding job opportunity for a few local Java programmers Apply to work with one of the most desirable companies in the Nation right here in Sacramento. Are you the one who (more...) Company: Location: Sacramento Posted on: 01/28/2021 Applications Analyst I job in Sacramento CA Description: lt span gt lt span style color: 000000 background-color:transparent font-family:Times New Roman font-size:12pt font-weight:normal font-style:normal gt Modis is seeking an Applications Analyst in (more...) Company: Location: Sacramento Posted on: 01/28/2021 Modis is seeking a e-Learning consultant for our Sacramento Client Description: lt span gt lt B gt Modis is currnetly seeking a e-learning consultant for our client in Sacramento this is a 6 month contract that is likely to extend This person will be working with security analysts (more...) Company: Location: Mather Posted on: 01/28/2021 Salary in Rancho Cordova, California Area | More details for Rancho Cordova, California Jobs |Salary Embedded Hardware Designer Description: Outstanding company in Central California is looking for a talented developer to help build their new Ethernet and wireless communication products. Are you a fast and reliable worker Do you like working (more...) Company: Location: Sacramento Posted on: 01/28/2021 Member Service Representative - Call Center Description: Are you looking for your next career, not just your next job One of the largest, leading credit unions in the state is looking for Member Service Representatives to work in their expanding call center. (more...) Company: Location: Sacramento Posted on: 01/28/2021 Data Security Applications Analyst job in Sacramento CA Description: lt span gt Data Security Applications Analyst job in Sacramento CA lt br gt amp nbsp lt br gt Modis is seeking a Data Security Applications Analyst for a 6 month contract located in the Sacramento (more...) Company: Location: Mather Posted on: 01/28/2021 Data Security Application Analyst 6 month + Contract Job in Sacramento CA Description: lt span gt Modis is looking to fill a Data Application Analyst position for a 6 month contract in Sacramento that is likely to extend with our client in Sacramento, CA. If you meet the below requirements (more...) Company: Location: Mather Posted on: 01/28/2021 EHR Project Manager job in Sacramento CA Description: lt span gt Modis is seeking a EHR Project Manager for contract job here in the Sacramento area. This EHR Project Manager will need to have experience with Epic, managing project scope, time, and cost, (more...) Company: Location: Mather Posted on: 01/28/2021 CALL CENTER AGENTS NEEDED!!!! INBOUND CALLS ONLY! Description: Currently recruiting for Customer Service Representatives to take inbound calls for a large 3rd Party Call Center located in the North Highlands area br br Details of these positions include: (more...) Company: Location: Sacramento Posted on: 01/28/2021 Modis is seeking a .NET programmer with Strong MVS experience for our client in Rancho Cordova CA Description: lt span gt lt ul gt br lt li gt Modis is seeking a Strong .NET Programmer with strong MVS skills that has a degree amp nbsp for our Client in Rancho Cordova, CA My Client is looking at a long (more...) Company: Location: Sacramento Posted on: 01/28/2021 |