Front Office Supervisor
Company: Radiate Hospitality, LLC
Location: Berkeley
Posted on: February 17, 2026
|
|
|
Job Description:
Job Description Job Description What We Look For We are looking
for a Supervisor to be part of a first-class Front Office Team that
provides assistance in the day to day activities of the front
office. The Key Responsibilities: Handle guest problems/complaints,
keeping Front Office Manager informed or deferring guests to Front
Office Manager for handling. Be knowledgeable of all duties
performed by the Guest Service Associates including computer and
cashier systems, as well as the reservations system including room
rates and types of accommodations. Coordinate staffing and payroll
to conform with productivity and budgetary standards. Monitor
associate productivity and reduces staffing as business demands.
Monitors service and teamwork on a regular basis and counsels
utilizing one-on-one training skills with associates as needed.
Provide training to new associates at the Front Office. Ensure meal
breaks are provided for scheduled employees. Oversee and
participate in the prompt and courteous check-in and check-out of
customers ensuring they are properly accommodated; ensure that
complete and accurate information is documented on guest records,
and that payment methods by guests are correct. Demonstrate correct
procedures when greeting guests, checking them in and out, serving
taxi requests, and/or directing traffic flow in front of the hotel.
Post all guest charges and payments to guest, master, and house
accounts, ensuring such postings and payments are correct. Be
familiar with local restaurants, tourist attractions, events, as
well as the physical layout of the hotel, including guest rooms and
their locations, facilities, and amenities, and any onsite events
in order to be a source of information to guests and confidently
sell hotel to prospective guests. The Model Qualifications:
Previous front desk, reservations, and/or hospitality experience
preferred. 1 year of supervisor experience. If this sounds like a
fit, we'd love to hear from you! Radiate Hospitality is an Equal
Opportunity Employer - we welcome applicants of all backgrounds,
identities, and abilities. Job Posted by ApplicantPro
Keywords: Radiate Hospitality, LLC, Rancho Cordova , Front Office Supervisor, Hospitality & Tourism , Berkeley, California
