Assistant Front Office Manager

Company: Sacramento Marriott Rancho Cordova
Location: Rancho Cordova
Posted on: May 7, 2022

Job Description:

The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet of meeting space and full catering capabilities. On site is a Full service Starbucks offering discounts to our Team Members. We are a top ranked hotel on TripAdvisor Popularity in Rancho Cordova- Centrally located between Sacramento and Folsom with easy freeway & light rail access.

Sacramento Marriott Rancho Cordova is seeking a Assistant Front Office Manager to join our great team and enjoy all the benefits of our exciting hotel environment. This position is responsible for providing our guests with excellent service at the front desk from making the reservation to departure. Responsible for aiding with supervision for all guest service agents. Responsible for dealing with guest complaints, guest credit problems, and assisting with training of all guest service agents. To sell guest rooms, food & beverage outlets and seasonal hotel promotions. Must coordinate the response to the guest issue and then follow up with the guest to ensure satisfaction with the result.

EDUCATION/EXPERIENCE

-High school graduate

-Must have 1-2 years Hotel Front Desk/Guest Service experience

-1-2 years of customer service experience required

-Minimum six months supervisory experience or one year comparable front desk, hospitality or related experience is preferred.

-Relevant military experience in a comparable capacity

Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 916-267-6715 or email Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com to let us know the nature of your request.

Keywords: Sacramento Marriott Rancho Cordova, Rancho Cordova , Assistant Front Office Manager, Hospitality & Tourism , Rancho Cordova, California