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Clinical Support Coordinator:

Company: ICONMA
Location: Rancho Cordova
Posted on: May 15, 2022

Job Description:

- Serves as initial point of contact for providers and members in the medical management process by telephone or correspondence. - Assists in ensuring members are effectively and efficiently managed through the medical/disease management process as needs require. - Within extension of authority, assigns length of stay on acute inpatient admissions, as well as approves specific home health, DME. - Process authorization requests and facilitates referrals. Assists with system letters, requests for information and data entry. - Provides administrative/clerical support to medical and disease management. - Receive large volume of inbound phone calls, about 40/day - Data entry of faxes into EMR system - Entry level intake (faxed in auth's, calls left on voicemail) - Data entry including authorization forms, high risk member information, verbal HIPPA authorizations, and SNF admissions - Specified callbacks - Mail HIPAA forms to members - Support to Senior/Lead HCS Job Requirements:Requirements - - - - - - - - - - - - Generally requires minimal experience. - - - - - - - - - - - - Generally, requires moderate experience in basic computer functions and software applications - - - - - - - - - - - - years' experience - - - - - - - - - - - - year experience in healthcare industry preferred - - - - - - - - - - - - year experience handling large volume of inbound calls preferred - - - - - - - - - - - - High School Diploma - Some college/certificate programs preferred - - - - - - - - - - - - General computer proficiency & MS Office Suite - As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability. -

Keywords: ICONMA, Rancho Cordova , Clinical Support Coordinator:, Healthcare , Rancho Cordova, California

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