Supervisor RN Patient Logistics

Company: Corporate Service Center
Location: Rancho Cordova
Posted on: January 12, 2022

Job Description:

OverviewDignity Health, one of the nation's largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charitable care and community services. For more information, please visit our website at . You can also follow us on Twitter and Facebook.Responsibilities Job Summary:The Patient Logistics Clinical Coordinator, also known as the Patient Logistics Supervisor, supervises the transfer center and patient placement activities for Dignity Health. The position functions as the supervisor during their assigned shift to support the department and staff to carry out the patient logistics program responsibilities. The Patient Logistics RN Clinical Coordinator collaborates with customers and staff to ensure efficient and effective communication with others, including but not limited to: hospital administration, nursing leadership or their designee, medical staff, physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. Primary responsibility for completing quality assurance reviews of work performed and communicating with department manager and director the outcomes of the review and any identified issues or barriers.Nights/Weekend shifts, CA RN license required, must be onsite in Rancho Cordova, CA (Data Drive office). Mission: Dignity Health Resources are dedicated to: delivering compassionate, high-quality, affordable health services; serving and advocating for our sisters and brothers who are poor and disenfranchised; and collaborating with others in the community to improve the quality of life. Accountabilities:Compiles data for the purpose of quality assurance and compliance with organizational and department policies, work aids, and algorithmsHolds other Patient Logistics staff accountable to the established standardsAccurate and timely distribution of daily reportingParticipate in Patient Logistics growth and improvementSupport program director and manager in preparation of reports, program material, research, data collecting and analysis for various meetings and or programsManage Transfer Center calls in accordance with the established work aids and algorithms and support staff in learning and upholding these work processesProvide supervisory support to Patient Logistics RN, PLC and other staff as neededAbility to function and lead independently with self-initiative and disciplineOther duties as assigned to meet the program and corporate needsProficient in Patient Logistics RN role:Performs when necessary:Collect objective/subjective data for effective and appropriate transfers of patientsDetermine facility designation based on diagnoses, planned procedure and level of care requirementsMaintain constant communication with both internal and external sources of information concerning patient transfersUtilize nursing knowledge and assessment to prioritize patient transfers based on urgency of patient's condition, utilization of available beds.Communicate effectively with hospital staff to allow for patient flow. Responds efficiently during emergency situation for appropriate transfer of all patientsEvaluate effectiveness of patient transfer in collaboration with Dignity Health facilityMake judgments, decisions and modify patient transfer priorities based on evaluationPerform legible, timely, concise and accurate documentation according to policies and proceduresProficient and competent with computerized documentationAccept responsibility and accountability for own decisions and behaviorsRecognize , accept and cooperate with direction from facility leadershipParticipate in orientation of new staffServe as resource to staff from other hospitals and vendorsContinue education by attending non-mandatory education offerings specific to area of practiceMaintain awareness of issues related to nursing professionProvide measurable written goals appropriate to level of experience during annual appraisal processDemonstrate effort to achieve pre-set goals throughout the yearMaintain a safe working environment by utilizing appropriate resources, protocols, procedures, and communication to appropriate personnelApply safety precautions and principles to patient care, including all National Patient Safety GoalsCommunicate clearly and effectively using proper communication etiquetteUse medical terminology accuratelyInclude reporting abnormalities or change in patient condition to appropriate personnel in a timely mannerParticipate in service line growth and Dignity Health quality initiativesInclude patient satisfaction and core measures#LI-DH#missioncritical-LI-DH#missioncriticalQualificationsEducation and Experience:RN with 3-years of clinical experience, one to include acute hospitalCharge RN experienceMust have the ability to communicate effectively with a variety of customers including patients, providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peersAbility to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environmentAbility to multi-task and prioritizeDetail orientedExcellent organizational and communication skills and ability to meet timeframesAbility to learn quickly and retain complex informationLicensure:Registered Nursing License (RN) in CA,, Basic Life Support (BLS), other credentials or credential modules may be required.

Keywords: Corporate Service Center, Rancho Cordova , Supervisor RN Patient Logistics, Healthcare , Rancho Cordova, California