Hotel Assistant Front Office Manager

Company: Sacramento Marriott Rancho Cordova
Location: Rancho Cordova
Posted on: September 15, 2022

Job Description:

The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet of meeting space and full catering capabilities. On site is a Full service Starbucks offering discounts to our Team Members. We are a top ranked hotel on TripAdvisor Popularity in Rancho Cordova- Centrally located between Sacramento and Folsom with easy freeway & light rail access.Sacramento Marriott Rancho Cordova is seeking a Assistant Front Office Manager to join our great team and enjoy all the benefits of our exciting hotel environment.This position is responsible for providing our guests with excellent service at the front desk from making the reservation to departure. Responsible for aiding with supervision for all guest service agents. Responsible for dealing with guest complaints, guest credit problems, and assisting with training of all guest service agents. To sell guest rooms, food & beverage outlets and seasonal hotel promotions. Must coordinate the response to the guest issue and then follow up with the guest to ensure satisfaction with the result.BENEFITS:Medical (Anthem)Dental (Aetna)Vision (VSP) and Life (The Hartford)Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)Vacation and Sick PayRoom Discounts with any Marriott Brand Hotel (31 different brand globally)Additional Room Discounts for select hotels within portfolioEDUCATION/EXPERIENCE:High School Diploma or GED equivalentMust have 2-3 years Hotel Front Desk/Guest Service Agent experienceMust have 1-2 years supervisor experience in hospitality or related fieldRelevant military experience in a comparable capacitySacramento Marriott is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 916-267-6715 or email Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com to let us know the nature of your request.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Sacramento Marriott Rancho Cordova, Rancho Cordova , Hotel Assistant Front Office Manager, Executive , Rancho Cordova, California