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Loan Processor - Pipeline Manager

Company: Liberty Reverse Mortgage
Location: Rancho Cordova
Posted on: June 26, 2020

Job Description:

DescriptionUnder the supervision of the Operations Manager, the Pipeline Manager is primarily responsible for being the main point of contact for the Liberty Home Equity Solutions Wholesale and Correspondent Broker Partners and their loan files. The Pipeline Manager will act as the information and service hub for the Sales and Operations Teams and Broker Partners, developing processes and systems to effectively monitor Broker Partner pipelines, and assisting the Wholesale and Operations Teams with achieving their short and long term goals and objectives.Job Functions and Responsibilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Relationship management with internal team members as well as Broker PartnersPrompt response to incoming calls, e-mails and faxes from Broker Partners and internal team membersProactively train and support Broker PartnersCollaborate with Operations, Sales, and Partners to resolve all loan-level conflictsReceive and set up all files for all incoming wholesale correspondenceDevelop and document all processes and systems necessary to achieve departmental goalsPerform all necessary duties needed to close loans in the Wholesale ChannelReview and analyze reverse mortgage loan applications to ensure accuracy, completeness and compliance with internal and external regulatory guidelinesReview all required reports and inspections to ensure compliance with investor and FHA guidelinesCommunicate underwriting decisions to processors and advisorsCollaborate with staff and management to find solutions on escalated loansManage loans by using all functions of CRM and other Liberty reverse mortgage applications, such as tasks, comments and case informationMaintain high level of customer service and communication with other departmentsMaintain timely contact with all Broker Partners by providing status calls on Processing, Underwriting, Closing, and FundingAssist in gathering all forms and conditions required to fund the loanPerform Broker Partner follow-up as neededCross-train in all positions to build knowledge and experienceQualificationsQualifications:Associates Degree or corresponding level of experience2 years loan processing, escrow, or mortgage servicing requiredAbility to manage multiple projects simultaneouslyProficiency in Microsoft office and mortgage systemsAbility to build strong relationships internal and external relationships with Broker Partners, Operations, Sales and ManagementExceptional organizational skills and operational focusKnowledge of customer service standards and proceduresKnowledge of reverse mortgage guidelinesAbility to effectively communicate verbally and in writingAbility to prepare routing administrative paperwork, including the development and maintenance of files and recordsKnowledge of customer service standards and proceduresExperience in mortgage operationsWorks well under pressureAbility to work well under pressure and meet multiple and sometimes conflicting deadlinesCompany Summary:Who We AreLiberty Reverse is one of the largest and most experienced reverse mortgage lenders in the U.S. For over fifteen years, weve delivered education, home equity solutions, and personal care to over 60,000 senior homeowners and over 1,000 mortgage partners. Headquartered in Rancho Cordova, CA, Liberty provides reverse mortgage solutions including Home Equity Conversion Mortgages (HECM) and proprietary reverse mortgage loans to retail consumers, wholesale, and correspondent partners.Our CultureLiberty was recently named one of the Best Mortgage Companies to Work for by National Mortgage News for 2019. When you join Liberty, you join a culture which is Vibrant, Inclusive and Cares for you and your community. Every day, we strive to foster a culture where all our team members are respected, valued and empowered. Liberty employees are passionate about customer service, committed to teamwork and dedicated to success. The atmosphere is fast-paced and challenging and there are plenty of opportunities to grow your career, whether youre pursuing management, learning multiple disciplines and/or becoming a subject matter expert in your field. We believe in empowering our employees to explore new ideas, take initiatives for change, and continuously improve our performance. And, as part of the Liberty family, youll build long-term relationships in your career here.Come join the bandwagon!!Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.Primary Location: US-CA-Rancho CordovaWork Locations: Rancho CordovaJob: Mortgage OperationsOrganization: US Business UnitSchedule: RegularFull-timeJob Posting: May 5, 2020, 3\:51\:41 AMPandoLogic. Category: , Keywords: Loan Processor

Keywords: Liberty Reverse Mortgage, Rancho Cordova , Loan Processor - Pipeline Manager, Executive , Rancho Cordova, California

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