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Organizational Change Manager

Company: Centene
Location: Rancho Cordova
Posted on: June 18, 2020

Job Description:

Organizational Change Manager Position Purpose: The Organizational Change Manager will support key IT initiatives across the enterprise with focus on preparing employees to successfully adopt and utilize new technology. Key activities involve creating change strategies, conducting stakeholder analysis, monitoring success metrics, communication planning and execution. This role needs a team player that is able to lead and influence others throughout the organization. Verbal and written communication skill is required. The candidate will have the ability to conduct training, learning sessions to advocate the teams services and work with individual from operations to executive leadership. The Organizational Change Management team is focused on supporting key IT & M & A integration initiatives. In 2020-2021 this team will be supporting the roll out of O365 across the enterprise, Fidelis Integration, WellCare integration & ITSM Service Excellence. - Gather information from senior leadership to understand changes to processes, systems and technologies. Analyze the impact to employees and create change management strategies and plans to manage the people side of change - Design and implement actionable organizational change management plans including communication plans, training and coaching plans, sponsor roadmaps, and resistance management plans - Develop and apply a set of targeted, actionable OCM plans, including communication plan, coaching plan, sponsor roadmap, resistance management plan and training plans ensuring alignment to the department's objectives - Drive planning and execution of communication plans to all levels of organization to ensure support, awareness and engagement with change initiatives - Monitor communication flows to reduce misinformation, analyze feedback, measure effectiveness, and report progress to senior leadership - Create and manage metric tracking systems to measure utilization and adoption - Identify and manage resistance by evaluating potential enhancements to technology, training plans, or communication plans and resources. Recommend and implement corrective action plans - Conduct readiness assessments, evaluate results, and present findings to stakeholders - Collaborate with project plans to integrate change management activities within project teams and support project implementation - Direct implementation of large, cross-functional organizational change management initiatives. Collaborate with senior management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals. Education/Experience: - Bachelor's degree in Business Administration or related field or equivalent experience. Master's degree preferred. - 3 years of change management experience. - In-depth knowledge of Change Management operations, policies, procedures, standards and existing technology and systems environments. - Project and program management experience. Human Resources USA-California-Rancho Cordova USA-Michigan-Detroit, USA-New York-Getzville, USA-Florida-Tampa Corporate Full-time

Keywords: Centene, Rancho Cordova , Organizational Change Manager, Executive , Rancho Cordova, California

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