Patient Care Coordinator

Company: Facial Plastic Surgery and Rejuvenation Center
Location: Portola Valley
Posted on: March 26, 2026

Job Description:

Job Description Company Description We are a 23-year established medical practice specializing in high-quality aesthetic treatments and surgical procedures delivered in a warm, professional environment. Built on a longstanding reputation for clinical excellence and patient trust, our office combines advanced medical expertise with personalized care. For more than two decades, we have remained committed to achieving natural, refined results while prioritizing safety, discretion, and an exceptional patient experience. Our team upholds the highest standards of professionalism and integrity, and every role within the practice — especially the front desk — plays a vital part in maintaining the level of care our patients have come to expect. Role Description: Front Desk / Patient Coordinator The Front Desk / Patient Coordinator is the first and last point of contact for our patients and a key contributor to the daily success of the practice. This role requires professionalism, strong communication skills, and the ability to multitask in a fast-paced medical spa setting. You will manage scheduling, patient flow, and front desk operations while delivering a welcoming, calm, and organized experience for every patient. This position is ideal for someone who enjoys working with people, takes pride in their work, and understands the importance of discretion and presentation in a medical environment. Qualifications Required Customer service experience (medical office, medical spa, dental, hospitality, or service industry) Strong verbal and written communication skills Professional appearance and demeanor Excellent organizational and multitasking abilities Reliability, punctuality, and attention to detail Comfort handling payments, pricing discussions, and memberships Ability to maintain confidentiality and follow HIPAA guidelines Basic computer skills and ability to learn scheduling/EMR systems Preferred Previous medical spa or medical office experience Familiarity with aesthetic treatments, skincare, or wellness services Sales or retail experience in a service-based environment

Keywords: Facial Plastic Surgery and Rejuvenation Center, Rancho Cordova , Patient Care Coordinator, Administration, Clerical , Portola Valley, California