Customer Account Coordinator

Company: WOTM - Partners Professional
Location: Vacaville
Posted on: January 14, 2026

Job Description:

Job Description Job Description Account Coordinator (Customer Service / Supply Chain) Employment Type: Full-Time Schedule: Standard Business Hours Location: On-site / Hybrid (as applicable) Job Summary The Account Coordinator is the primary point of contact for customers, managing orders from receipt through delivery. This role works closely with Sales, Production, Planning, Logistics, and external partners to provide timely, accurate, and high-quality customer service for domestic and international accounts. Key Responsibilities Manage customer orders from entry to delivery (domestic & international) Enter and maintain orders in ERP system (NetSuite preferred) Coordinate with sales, planning, production, brokers, and logistics teams Provide accurate ship dates and track orders through delivery Prepare and maintain export and shipping documentation Ensure pricing, contracts, and customer requirements are accurate Track and book freight (ocean/air); obtain freight quotes Resolve customer issues professionally and efficiently Maintain compliance with shipping, customs, and regulatory requirements Support supply chain functions including invoicing, credits, RGAs, and order tracking Qualifications 2 years of customer service or account coordination experience Strong attention to detail and ability to manage multiple priorities Working knowledge of shipping terms (domestic & international) Proficiency in Microsoft Outlook; Excel (intermediate preferred) Experience with ERP systems; NetSuite a plus Strong written and verbal communication skills Preferred Experience International shipping and export documentation EDI transactions HTS codes and regulatory compliance Food manufacturing or regulated environments Physical Requirements Primarily office-based Ability to sit for extended periods and lift up to 25 lbs occasionally Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities. Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Keywords: WOTM - Partners Professional, Rancho Cordova , Customer Account Coordinator, Administration, Clerical , Vacaville, California