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Front Office Administrator

Company: Sacramento Imaging
Location: Rancho Cordova
Posted on: May 9, 2022

Job Description:

Job DescriptionSalary: GENERAL SUMMARYEmployees are hired with an expectation to help carry out the vision of the overall health and wellness of Sacramento Imaging's patients and community. Employees are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization. JOB SUMMARYThe Front Office Associate works under the direct supervision of the Site Manager and in cooperation with other office staff in assisting with safe and effective patient care. Responsible for all front office functions including patient registration, check-in, check-out, collecting payments, co-payments, deductibles, and any other patient owed account balance at both check-in and check-out, appointment scheduling, answering and directing incoming telephone calls, filing, medical records, and all other duties as assigned by their direct supervisor and/or Practice Manager. Additional responsibilities include compliance in ensuring all required patient paperwork has been received, completed, updated, and filed into the patient record, in accordance with Sacramento Imaging's and any other state and/or federally mandated requirements. Schedule:Tues/Thurs- 0800- 1630Saturday - 0900 - 1500JOB QUALIFICATIONSBilingual: SpanishRequired Education:

  • High School Diploma or General Education (GED)
  • Proficiency must be attained via on-the-job training and orientation within three (3) months.Preferred Education:Graduation from a vocational or another technical school with training or apprenticeship.Certification in Front Office Administration preferredExperience:Minimum of one (1) year in Medical Office Front Office and/or Medical Physician Practice Billing experience. Basic knowledge of health insurance products (HMO, PPO, Commercial, Medicare, etc.). Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding.

Keywords: Sacramento Imaging, Rancho Cordova , Front Office Administrator, Administration, Clerical , Rancho Cordova, California

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