Plumbing Sales / Customer Service / Field Role Trainee
Company: Bell Bros
Location: Rancho Cordova
Posted on: May 8, 2024
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Job Description:
Bell Bros. Sacramento is Northern Californias Leading HVAC,
Window, and Plumbing company. We have a history of high standards
and have built our company on the important ethical business
practices of honesty and fairness. We value our employees and
provide a family-oriented and fun working environment where your
efforts are recognized and rewarded.Bell Bros has an immediate need
for an enthusiastic, self-motivated Apprentice Plumber/PSI at our
Sacramento location. The successful candidate must be able to work
efficiently with great attention to detail, should have exceptional
multi-tasking skills and be organized and able to perform in a
fast-paced environment. This is an hourly, non-exempt, at-will
position. Must be available to work full shifts plus
overtime.10-Weeks Paid Training - Customer Service and/or some
Sales Experience Helpful! Hourly + CommissionDUTIES AND
RESPONSIBILITIES:Must to comfortable talking to customers, and
suggesting products and services.We dispatch you to customer homes;
you will perform and in-depth Plumbing Safety Inspection
visit.Suggest products and services to customersInspections are in,
under, and around customer homes, inspecting all aspects of
plumbing and sewer systems.Demonstrate knowledge of plumbing repair
and installations and use good judgment, addressing areas believed
to be of immediate concern or potential future concerns.Completes
detailed written report of PSI inspection for each visited
customer.Provide customers with a detailed review of PSI visit
findings and make recommendations to address to address any
variances to the normal and safe operation of plumbing and sewer
systems.Demonstrate effective verbal and written communication
skills with a focus on technical accuracy, writing quality, and
clarity.Employee will be measured on KPIs and expected to perform
up to and exceed the standards attached to employee performance to
goal expectations (average ticket, monthly revenue). By completing
ride-along as determined by Plumbing Manager.Use, apply, and
monitor appropriate safety practices and procedures and report
violations to Plumbing Manager.Performs Levels 1-3 plumbing
services and repairs consistent with generally accepted plumbing
standards and in accordance with company expectations.Provide
quality plumbing solutions, communicate effectively, demonstrate
quality workmanship, and accurately invoice customers for all work
performed.Collect payment for all work performed or provide
accurate documentation to ensure customer financing.Maintain
adequate vehicle parts and equipment inventory sufficient to
complete all work assigned.Work independently with little
supervision in the completion of assignments with 95% of time spent
in the field.Participate and attend all scheduled department
meetings.SKILLS/QUALIFICATIONS:Ability to read, write, speak, and
communicate effectively with customers, coworkers, and
supervisors.Ability to handle sensitive informationAbility to work
with all types of people in varying conditionsCapable of working in
independentlyWorks well under pressureAble to recognize negative
variances and communicate findings to customer, verbal &
writtenAbility to read and understand plumbing and maintenance work
orders and job instructions.Knowledge of plumbing repair and
installation using standard tools and machines attributed to the
Plumber Apprentice position.Self-motivated, punctual, detail
oriented and able to work independently.BENEFITS:Company
Vehicle401KMedical, Dental, VisionLife InsurancePaid VacationPaid
HolidaysWORK CONDITIONS:Regularly required to use hands to finger,
handle or feel, reach with hands and arms and talk or
hearOccasionally required to lift and/or move objects 10-75
lbsRegularly required to sit, stand, walkSpecific vision abilities
required for this job include close vision, distance vision, color
vision, peripheral vision, depth perception and ability to adjust
and focusWork is performed in residential properties (attic,
garage, crawl space, roof)Frequent standing, squatting, sitting for
extended periods of timeModerate exposure to physical
riskOccasionally required to ascend/descend ladders and
balanceGROOMING:Once hired, all employees must maintain a
well-groomed appearance (i.e. all hair must be clean and neatly
trimmed and well groomed (must be no longer than the collar of your
shirt, no hair buns or ponytails and facial hair must be neatly
trimmed if present. Facial hair cannot be longer than 1/4 inch in
length) and no visible tattoos.WORK CONDITIONS:Regularly required
to use hands to finger, handle or feel, reach with hands and arms
and talk or hearOccasionally required to lift and/or move objects
10-75 lbsRegularly required to sit, stand, walkSpecific vision
abilities required for this job include close vision, distance
vision, color vision, peripheral vision, depth perception and
ability to adjust and focusWork is performed in residential
properties (attic, garage, crawl space, roof)Frequent standing,
squatting, sitting for extended periods of timeModerate exposure to
physical riskOccasionally required to ascend/descend ladders and
balanceWe are an equal-opportunity employer that is committed to
diversity and inclusion in the workplace. We prohibit
discrimination and harassment of any kind based on race, color,
sex, religion, sexual orientation, national origin, disability,
genetic information, pregnancy, or any other protected
characteristic as outlined by federal, state, or local laws.This
policy applies to all employment practices within our organization,
including hiring, recruiting, promotion, termination, layoff,
recall, leave of absence, compensation, benefits, training, and
apprenticeship. Service Champions makes hiring decisions based
solely on qualifications, merit, and business needs at the
time.#CGTby Jobble
Keywords: Bell Bros, Rancho Cordova , Plumbing Sales / Customer Service / Field Role Trainee, Professions , Rancho Cordova, California
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